Park Rules

Fees

All fees are paid in advance.

Check in/out

Site fees are calculated until 10am on the day of departure. If your travel arrangements are inconvenienced by these times, contact the park management to make alternative arrangements.

Cabin check in 2pm
Sites check in 11am

Reception hours

Normal trading hours are 8am to 6pm daily.

Eviction

Park management reserves the right to evict any person who fails to obey the park rules.

Emergency numbers

In case of emergency call ‘000’ for Fire, Police or Ambulance.
For after hours emergency call managers mobile.

Vehicles

The safety of our guests is of prime importance. You can assist our cause by limiting the speed of your vehicle to 8 kilometres per hour (walking pace) whilst in the Park.

Fire hose reels are not to be used for washing vehicles. Please contact park management if you wish to wash or repair a vehicle on site.

Boom gates access numbers are registered to one vehicle per site, allowing only the vehicle registered at the office to enter the park.

One vehicle per site please.

Caravan and trailers

All vans and trailers must be placed onto the site so the drawbar as approved by the registration is facing the road or access, so immediate removal can be undertaken in the case of an emergency.

Children

The park and its facilities are provided for the enjoyment of you and your children. The supervision of your children is important for their safety and to ensure they do not disturb other people in the park. Children must be accompanied by an adult when visiting the showers and toilets.

Bunk beds

Australian Standards relate to the use of bunk beds and state that: “Children under the age of 9 years are not permitted to use the top bunk. Also children must not play on the top bunk.”

Open fires

Due to fire safety hazards, open fires are not permitted. Please use the barbecue facilities provided.

Scooters, skateboards, rip sticks, roller skates and roller blades

Unfortunately these items are not permitted in Urunga Heads Holiday Park.

Your site

Please keep your site tidy and use the facilities provided for drying clothes, discharge of sullage water and rubbish disposal, we ask that you do not tie ropes or secure tarps from our trees. Please do not dig trenches on or around your site.

Noise

The peaceful enjoyment of our park and its facilities by all visitors is important to us. Please assist by being considerate to your neighbours and restrict noise from radios, televisions and social gatherings after 10pm and before 7am. The person whose name is on the receipt is responsible for the orderly conduct of all members of their party and their guests.

Bicycles

Cycles must be ridden on the roads within the park at the speed limit of maximum 10 kilometres per hour. Please inform your children of the safety requirements and ensure that they wear a safety helmet at all times.

Please only use bicycles during daylight hours.

Telephone messages

Messages will be placed on the notice boards except for urgent messages, which will be delivered to your site.

Garbage

Receptacles are located through the park for your convenience. Please assist by wrapping all garbage prior to its disposal and unfolding boxes, cartons etc. There are recycling bins available, please place only recyclable materials into this bin.

Securing your site

Whilst park managers do their best to ensure a safe and secure environment, we do recommend that visitors to the park take the precaution of securing items of value left outside their tent, cabin or caravan during the day and overnight.

Amenities

Hot water is available for showers, washing machines and basins. Please consider others and limit the time spent in showers and avoid water wastage at all times.

Pets

Unfortunately pets are not permitted at Urunga Heads Holiday Park. Please make other arrangements for your pet prior to coming away on holidays.